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Questions About TV Security

Protecting consumers’ privacy and the security of our devices is a top priority at Samsung. We are aware of the report in question and are urgently looking into the matter.

 

The report describes a malicious software installed through a physically connected USB drive which applies to firmwares on TVs sold in 2012 and 2013, most of which have already been patched through a firmware update.

 

We work hard every day to protect consumers' privacy. We continually monitor for any security risks across our Smart TV platforms and if we find one, we promptly address it. The best action that consumers can take to ensure the security of any device is to always keep their software and applications updated at all times.

 

Five Principles of Samsung Smart TV Data Protection

Steps to Prevent Security Issues

  • Keep the TV's Firmware/Software up to date
  • Keep your wireless network password protected
  • Don't install unauthorized (third party) software on the TV
  • Always check the source of contents on USB Flash drives before connecting them to your TV

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