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Samsung Recovery on Your Galaxy Book

If a problem occurs with your Galaxy Book, use Samsung Recovery to restore it to factory default settings or to a previously backed up point.

Factory Reset

A Factory reset deletes all your personal information from the device. Make sure to back up your data before performing a factory reset.

Back up any important data to an external storage device before resetting the Galaxy Book.

  1. Navigate to Start > Samsung > Samsung Recovery.

  2. Select Factory Image and then select Recover.

  3. Select Recover again.

  4. Select OK and then follow the on-screen instructions.

  5. If the Factory Reset does not resolve your issue, you can also use Windows Recovery to reinstall a fresh copy of Windows. Learn more about Using Windows Recovery on Your Galaxy Book.

Create a Backup

Your Galaxy Book allows you to backup all your data and select the folder you want to keep the data in.

A backup image can only be saved to an external storage device.

  1. Connect an external storage device to your Galaxy Book.

  2. Navigate to Start > Samsung > Samsung Recovery.

  3. Select New backup.

  4. Enter a name and description for the backup image.

  5. Select the storage device and then select Backup.

  6. To start the backup, select Yes.

Recover from a Backup

If your data is gone, dont't worry. You can still recover your data from the backup you created.

  1. Connect an external storage device to your Galaxy Book.

  2. Navigate to Start > Samsung > Samsung Recovery.

  3. Select the backup image and then select Recover.

  4. To start the recovery, select OK.

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