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Using the Smart Switch App to Transfer Content

Samsung Smart Switch seamlessly transfers contacts, photos, music, videos, messages, notes, calendars and more to virtually any Galaxy device. With Smart Switch, you can bring your information with you whether you have an Android OS, iOS, Blackberry or Windows device.

Transferring Content Over Wi-Fi (Android, Blackberry, and Windows)

Audio Pairing

  1. Make sure that Smart Switch is installed on the old and new devices.

  2. Place the two devices within 4 inches of each other.

  3. Launch Smart Switch on both devices.

  4. Touch WIRELESS on both devices.

  5. Touch SEND on the old device.

  6. On the new device, touch RECEIVE.

  7. On the new device, select the operating system of the old device.

  8. Touch CONNECT on the old device. The devices should connect at this point, with a message appearing confirming connection.

    • If they connect, proceed with Transferring Content.
    • If they do not connect, proceed with Manual Connection.


Manual Connection

  1. After attempting to connect automatically, the devices may not be able to connect. If that occurs, a message appears stating "If the devices take too long to connect automatically, enter the PIN below on the receiving device to connect them manually."

  2. Touch Enter PIN on the new device.

  3. Enter the PIN and then touch CONNECT.

  4. The devices will be connected. Proceed with Transferring Content.


Transferring Content

  1. On the old device, select the content categories you would like to transfer.

  2. Touch SEND on the old device.

  3. The new device will prompt you to accept the transfer. Touch RECEIVE.

  4. As the content is transferring, RECEIVING CONTENT is displayed on the new device indicating the percentage of content transferred.

  5. After the transfer is complete, the new device will display a summary of the transfer. Touch CLOSE APP.

    For Galaxy to Galaxy transfers, app downloads are automatically moved over if "Apps" were selected.

Transferring Content with a USB Cable (Android, Blackberry, and Windows)

    If there is a large amount of data to be transferred, use the Wi-Fi transfer method in order to keep both phones charged during the transfer.

  1. Launch Smart Switch on both devices and select USB CABLE.

  2. Connect the two devices using the old device's USB cable and the USB-OTG adapter that came with your new device.

  3. Touch ALLOW on the old device.

  4. Smart Switch will search the old device for transferable content.

  5. Select the content you want to transfer and then touch TRANSFER.

  6. Your content will be transferred.

Transferring Content Using External Storage (Android, Blackberry, and Windows)

  1. Insert a MicroSD card or USB OTG storage in the old device before beginning the process.

  2. Launch Smart Switch on the old device and then touch More Options.

  3. Touch External storage transfer.

  4. Touch BACK UP.

  5. Select the content you want to back up and then touch BACK UP.

  6. When the back up is complete, remove the storage from the old device and insert it into the new device.

  7. Launch Smart Switch on the new device and then touch More Options.

  8. Touch External storage transfer.

  9. Touch RESTORE.

  10. Select the content you want to restore and then touch RESTORE.

Transferring Content from iCloud (iOS)

    iTunes music and videos cannot be transferred from iCloud. Use Smart Switch for PC or Mac to transfer iTunes music. iTunes videos are encrypted and cannot be transferred.

  1. Launch Smart Switch on the new device and then touch WIRELESS.

  2. Touch RECEIVE.

  3. Touch iOS.

  4. Enter your Apple ID and password and then touch SIGN IN.

  5. Select the basic content you want to transfer and then touch IMPORT.

  6. Select additional content you want to transfer and then touch IMPORT.

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