1. Home
  2. /
  3. Transfer content with Samsung Smart Switch

Transfer content with Samsung Smart Switch

Person transferring content with Smart Switch

So, you got a brand new phone and it's awesome. But what's not so awesome is missing all your old photos, videos, and contacts. Well, your worries are over because Samsung Smart Switch lets you seamlessly transfer all your content from your old phone to your new one. And you can even transfer between Android, iOS, Blackberry, or Windows devices.

Transfer content with Wi-Fi

Before anything else, make sure the Smart Switch app is installed on both phones. When you're ready, place the phones within 4 inches of each other.

Launch Smart Switch on both phones. Tap Send data on the old phone, and then tap Wireless. The two phones will automatically connect. Select the content you want to send from the old phone, and then tap Send. On the new phone, tap Receive; the data transfer will begin. When the transfer is complete, tap Done on the new phone, and tap Close on the old phone.

Choose what to send on Smart Switch

  

  

Transfer content with a USB cable

If your Wi-Fi network is acting up, you can transfer data using a USB cable.

First, connect the two phones using the old phone's USB cable and the USB-OTG adapter that came with your new phone.

Launch Smart Switch on both phones. Tap Send data on the old phone, and then tap Cable. On the new phone, tap Receive data. Once it finishes scanning the old phone, select the data you want transferred, and then tap Transfer. When finished, tap Done on the new phone, and tap Close on the old phone.

Data being transferred between two phones via a USB cable

Note: If you are transferring a large amount of data, use Wi-Fi to keep both phones charged during the transfer.

Transfer content with an external storage

Got a ton of photos saved on a microSD card? You can transfer them using Smart Switch too. Before you begin, insert the microSD card or USB OTG storage device into the old phone.

Launch Smart Switch on the old phone. Tap the SD card icon in the upper right corner, and then tap Back up. Select what you want to back up, and then tap Back up again. When it's complete, tap Done.

Next, insert the external storage device into the new phone, and then launch Smart Switch. Tap the SD card icon, and then tap Restore. Select what you want to restore, and then tap Restore again. When it's complete, tap Done.

Restore the stored back up from SD card

Transfer content with iCloud

You have lots of valuable data saved on your old iOS phone but transferring it seems like a logistical nightmare. No worries, Smart Switch makes transferring through iCloud a breeze.

Launch Smart Switch on the new phone, and then tap Receive data. Tap Wireless, and then tap iPhone/iPad. Enter your Apple ID and password, and then tap Sign in. Enter the verfication Code, and then tap OK. Select the data you want to transfer, tap Import, and then tap Import again.

iCloud sign in screen for Smart Switch transfer

Note: iTunes music and videos cannot be transferred from iCloud.  Use Smart Switch for PC or Mac to transfer iTunes music.

Transfer content from Windows and Blackberry phones

If you're switching from a Windows or Blackberry phone to a Galaxy phone, you can transfer all your old data with Smart Switch. 

Download and install Smart Switch on your Windows phone or Blackberry phone. Next, launch Smart Switch on both phones, and then tap Receive data on the new phone. Then, tap Wireless, and then tap Windows Phone/BlackBerry. Tap Connect on the old phone, and then select the network. Enter the password shown on your new phone. Your data will now be transferred.

Windows phone/blackberry option displayed in Smart Switch

Note: For a wireless transfer, Mobile Hotspot is required.

Was this content helpful?

Comments:
303 people found this helpful.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
MOBILE: 24 HOURS, 7 DAYS A WEEK ALL OTHER: M-F 8-12AM/S-S 9AM-11PM, APPLIANCES 6PM ET Printer support visit: hp.com/support/samsung

Chat with us

Live Chat support with a Samsung Care Pro.

24 HOURS 7 DAYS A WEEK

Help with your order

Send us your inquiry and we will respond within 24 hours.

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Question about a promotion?

Learn more about Samsung promotions.