1. Home
  2. /
  3. Bixby Level and Experience Points

Bixby Level and Experience Points

Bixby helps you out by completing everyday tasks for you in a snap. By interacting with Bixby more and more, you will level up and gain experience points. You can use these points to enroll in competitions or unlock special goodies!

Earn Experience Points

Why should you level up Bixby? Not only will leveling Bixby up help it become smarter and evolve into the personal assistant you've always wanted, it will also unlock some goodies, like Bixby Voice backgrounds.

Every time you use Bixby Voice to accomplish a certain task such as making a call, sending a message, or changing a setting, you earn 5 XP. You can earn up to 500 XP per day.


If you give ♡ or ♥ feedback to Bixby, you'll get 1 point for a "great" feedback and up to 20 points for a "Teach me" with feedback.


Suggest phrases or responses from your History and get 5 XP.

When you earn specified levels of XP, you will be awarded Samsung Rewards Points. These Samsung Rewards Points can than be redeemed for goodies.

Get Goodies

Now that you know how to get those Samsung Rewards Points, you can finally use those points to get some free prizes. Just follow the steps below.

Open Bixby, and then touch MY BIXBY. Touch Samsung Rewards, which will open Samsung Pay. You must have a Samsung account to proceed. Touch Redeem, and from here, you can use your Samsung Rewards Points to purchase gift cards, reward cards, coupons, or enter into a lottery.

Bixby Customization

If, for some reason, you don't want to use your Samsung Rewards Points to get free stuff, leveling up Bixby is still useful. You can use your Bixby XP to unlock options, such as new background colors.

Open Bixby, and then touch More Options. Touch Settings, touch Background color, and then touch your desired background color.

Was this content helpful?

666 people found this helpful.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mon - Fri: 8AM - 12AM (EST) / Sat - Sun: 9AM - 11PM (EST) Sat - Sun: HOME APPLIANCE 9AM - 6PM (EST) Printer support visit: hp.com/support/samsung

Chat with us

Live Chat support with a Samsung Care Pro.


Help with your order

Send us your inquiry and we will respond within 24 hours.

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Send us an Email

We’ll respond within 24 hours of your request.

Question about a promotion?

Learn more about Samsung promotions.