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Using Find My Mobile

Find My Mobile allows users to locate, lock, and wipe lost or stolen Galaxy devices. Follow the steps below to set up and use Find My Mobile on your phone.

If Find My Mobile does not show up in the security settings, the device is not compatible for this service.

Set up Find My Mobile

  1. From your phone, touch Settings.

  2. Touch Lock Screen and Security.

  3. Touch Find My Mobile.

  4. Add a Samsung Account.

  5. Touch the slider to enable Remote Controls.

Locate a Lost or Stolen Phone

  1. From a PC, navigate to the Find My Mobile website.

  2. Log in with the Samsung Account used on your phone.

  3. Agree to the terms and conditions.

  4. The location of your phone will be displayed, along with the options for remote control.