1. Home
  2. /
  3. Unlock your phone with Bixby Voice

Unlock your phone with Bixby Voice

Bixby voice wake-up displayed on phone

When you're on the go and juggling multiple things at once, the simplest tasks can seem impossible, like unlocking your phone. No worries, your phone's virtual assistant Bixby can help. That's right, Bixby can unlock your Lock screen using the Voice unlock and Voice wake-up features.

Note: Voice unlock may not be available on all Bixby devices.

Use Voice wake-up to unlock your phone

If you're hesitant to use Voice unlock, we're here to let you know it's perfectly safe. Since it works through Voice Wake-Up, Bixby will only unlock your phone when it hears your unique voice.

Single press or double press the Bixby key to open Bixby Assistant Home. Tap More options (the three vertical dots), tap Settings, and then tap Voice wake-up. If necessary, tap the switch next to Wake with "Hi, Bixby" and then follow the on-screen instructions to set up Voice wake-up.

Next, tap the switch next to Voice unlock. Just be aware that this option will only be available if you have a Lock screen set up. Enter your security information, and then tap OK to turn on Voice unlock.

Voice wake-up screen with Voice unlock off

Now your phone will automatically unlock and pull up Bixby whenever you say "Hi, Bixby" even if the screen is off.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
MOBILE: 24 HOURS, 7 DAYS A WEEK ALL OTHER: M-F 8-12AM/S-S 9AM-11PM, APPLIANCES 6PM ET Printer support visit: hp.com/support/samsung

Message Us

Live Chat support with a Samsung Care Pro.

24 HOURS 7 DAYS A WEEK

Help with new/existing order

(1-855-726-8721) Samsung experts standing by 8 am to 12 am EST, 7 days a week

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Question about a promotion?

Learn more about Samsung promotions.

  • Give us a call Speak directly with a Samsung Pro or schedule a time for us to call you
  • General Mon-Fri: 8am- 12 am (EST) Sat-Sun:9am - 11 pm (EST) 1-800-726-7864
  • Mobile Mon - Sun: 12am - 12 pm 1-800-726-7864
  • Home Appliances Sat-Sun:9am -6pm(EST) 1-800-726-7864