Content that can be transferred with Smart Switch

Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone or tablet. But what kinds of files are compatible? If you're wondering, we have all the information you need about what kind of content you can transfer with Smart Switch.

Transfer your data screen displayed on a Galaxy S24 Ultra in front of a Galaxy phone

Content that can be transferred with Smart Switch

Note

Smart Switch lets you transfer content from Android and iOS devices to Galaxy devices only. The supported items may change depending on the connected device.

Transferable content from Android

You can transfer many different types of files using Smart Switch. However, some content can only be transferred between two Galaxy devices.

Note

Data from synced accounts cannot be transferred with Smart Switch, but will appear on the new device once you've logged in to the account.

Personal content: Contacts, S Planner, Calendar, Messages, Memo, Call logs, Clock, Samsung Pass, Secure Folder, and Internet.
App data: Images, Music (DRM free content only), Videos (DRM free content only), Documents, Story Album, and Apps.
Settings, etc: Email, Wallpaper, Lock screen, Radio, and Preferences.

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Transferable content from iOS via iCloud

Note

Only music files purchased from iTunes after 2009 can be transferred. Any music files purchased prior to 2009 are not DRM-free and cannot be transferred.

Even if you're switching from an iPhone to a Galaxy device, you can still transfer a lot of content through iCloud.

Personal content: Contacts, Schedule, Calendar, Notes, Call history, and Bookmarks.
App data: Photos, Videos (DRM free content only), Documents, Recommended apps, and Voice Memos.

Note: This includes wallpapers that you have created, such as personal photos you have taken. It does not include native iPhone wallpapers.
Settings, etc: Wi-Fi and Alarms.

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Transferable content from iOS via USB adapter

Note

Only music files purchased from iTunes after 2009 can be transferred. Any music files purchased prior to 2009 are not DRM-free and cannot be transferred.

If you prefer, you can transfer your content from an iPhone to a Galaxy phone or tablet using a USB adapter.

Personal content: Contacts, Schedule, Messages, Notes, Call history, and Bookmarks.
App data: Photos, Music (DRM free content only), Videos (DRM free content only), Documents, Recommended apps, and Voice Memos.

Note: This includes wallpapers that you have created, such as personal photos you have taken. It does not include native iPhone wallpapers.
Settings, etc: Wi-Fi and Alarms.

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Supported multimedia file formats

The following multimedia files can be backed up through Smart Switch:

List of media data to transfer with the Smart Switch app on a Galaxy phone

Videos: mpg, mpeg, avi, divx, svi, wmv, asf, pyv, mp4, m4v, 3gp, rm, rmvb, mov, mkv, skm, k3g, flv, and swf.
Music: mp3, wma, wav, pya, ogg, m4a, aac, 3ga, flac, smp, dcf, mid, midi, amr, qcp, and imy.
Images: bmp, wbmp, gif, jpg, jpeg, png, tif, and tiff.
Documents: pdf, ppt, doc, docx, pptx, xls, xlsx, hwp, csv, txt, and xml.

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Items that cannot be backed up with Smart Switch

List of data that cannot be transferred with the Smart Switch app on a Galaxy phone

Not all content can be backed up and transferred with Smart Switch. Here are the files that are excluded from a backup:

Contacts: Contacts saved on the SIM card, social networks (Facebook, Twitter, etc.), Google accounts, and work email accounts are excluded.
Calendar: Appointments synced with external accounts, such as Google, and calendar stickers are excluded.
App data: Data saved in private storage cannot be backed up.
Email: Social Hub and Premium accounts (Push email) are excluded.
Live wallpapers and themes: Live wallpapers and themes are excluded. You can reinstall these from the Galaxy Store

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Transfer content from an iOS device with Samsung Smart Switch

Sync your iOS device to iCloud To make sure all of your latest content is ready for transferring, first you'll need to sync your iOS phone to iCloud. On your iOS phone, navigate to Settings, and then tap your Apple ID. Tap iCloud, then tap Show All, and then select the data to sync by tapping the switch(es). The sync will occur automatically. Note:

Transfer content from an Android phone

Transferable content from Android You can transfer many different types of files using Smart Switch. However, some can only be transferred between two Galaxy phones. Personal content: Contacts, S Planner, Messages, Memo, Call logs, Clock, and Internet. App data: Images, Music (DRM free content only), Videos (DRM free content only), Documents, Story

Manage storage on your Samsung Galaxy phone

Backup and restore with Samsung Cloud Note: Samsung Cloud is not available on Verizon phones and may not be supported in certain countries. When using Samsung Cloud to back up your data, you can choose to do it manually or automatically. If you choose the Automatic backup feature, your data will be backed up once every 24 hours, as long as your Gal

Content that can be transferred with Smart Switch

Transferable content from Android You can transfer many different types of files using Smart Switch. However, some can only be transferred between two Galaxy phones. Note: Data from synced accounts cannot be transferred with Smart Switch, but will appear on the new device once you've logged in to the account. Personal content: Contacts, S Planner,

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