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Network & Connectivity
Cannot connect Samsung PC to internet
The first thing to do when you are having difficulty connecting to WiFi is make sure your modem and router are working properly. Reset your modem and router according to the...READ MORE
Power & Battery
Samsung PC battery doesn't fully charge
Samsung Notebook PC's include technology to prolong the overall lifetime of the battery. Battery Life Extender limits the battery's maximum charge to 80-85%, depending on the...READ MORE
Display or Screen
Text is blocky or fuzzy on Samsung PC
LCD and OLED screens support ClearType, a method of removing sharp edges from symbols to increase readability. ClearType can be adjusted to suit your particular screen and...READ MORE
Display or Screen
Entire display is blocky, fuzzy, or does not fill screen
If your display is not sharp and clear, or it doesn't fill the screen the resolution is most likely not optimized for the screen. It can be fixed with just a few easy steps.READ MORE
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ᶿ eligible devices include Galaxy Note10, Note10+, S10, S10+, S10e, Note9, Note8, S9, S9+, S8, S8+, S7, S7 Edge, S7 Active or select iPhone and Android devices. Select device and condition on trade in step.
² 18+ & 50 US/DC/PR/USVI only. By 8/20/20, pre-order and purchase a Samsung Galaxy Note20 5G or Note20 Ultra 5G on device installment plan, 2-year contract plan, lease or outright purchase at full retail price (“Qualifying Purchase”), & receive a Samsung Credit either (i) $100 (Note20 5G purchases) or (ii) $150 (Note20 Ultra 5G purchases) (“Gift”). Only available while supplies last. By 9/20/20, using your Qualifying Purchase device, follow instructions on the Shop Samsung app (“App”) to submit required info. Gifts will be emailed apprx 4-6 weeks after verification of Qualifying Purchase. Only 58,000 $100 and 145,000 $150 Samsung Credits available. Samsung Credits are valid only at www.Samsung.com or in the App for use towards an eligible purchase, and valid through 11/27/20. Gifts subject to availability and are non-transferrable. Limit 1 Gift per Qualifying Purchase. Void where prohibited or restricted by law. Additional restrictions apply. Offer subject to additional terms here Promotion Terms and Conditions . Samsung reserves the right to modify or discontinue offer at any time by posting notice on the app or website
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Redirect NotificationAs of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.
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