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Get up to $400 instant credit for devices with cracked screens
To make things a little easier, we’re adding the option to trade in an eligible cracked screen device for up to $400 credit toward the Galaxy S20 5G in lieu of repair.θ

Phones

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Downloads and Product Info

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Solutions

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Network & Connectivity

Samsung phone or tablet Wi-Fi connection issues

Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable,...

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Network & Connectivity

Unable to sync data on Samsung phone

Your phone can automatically backup your data onto different accounts, such as your Samsung account. However, to do this, Auto Sync needs to be turned on and you may need to enable...

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Profile pictures are not showing in contacts app on Samsung phone

Profile pictures and Profile sharing are linked to your Samsung account. If pictures are not appearing in your Contacts app, you may need to enable Profile sharing.

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Network & Connectivity

Samsung phone has poor signal and cannot use data or make calls

If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and it's ability make or receive phone calls may be limited.

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Interactive guide

An interactive demo that guides you through the features of your device.

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Community

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How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mon – Sun: 8AM – 12AM (EST) Printer support visit: hp.com/support/samsung

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Get support from Samsung Experts and Samsung Care Pros Or Text HELP to 62913

24 HOURS 7 DAYS A WEEK

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  • Give us a call 1-800-SAMSUNG (1-800-726-7864)
  • Mobile, Home Electronics & Appliance Support 8 AM - 12 AM EST 7 days a week
  • Refrigerator Support 8 AM – 12 AM EST Mon- Fri. CLOSED Sat -Sun
  • IT/Computing Support 8 AM - 9 PM EST, Mon - Fri

ᶿ eligible devices include Galaxy Note10, Note10+, S10, S10+, S10e, Note9, Note8, S9, S9+, S8, S8+, S7, S7 Edge, S7 Active or select iPhone and Android devices. Select device and condition on trade in step.

 

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As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.

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