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Active InEar Headphones

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Manuals and Downloads

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Downloads and Product Info

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Active InEar Headphones edit

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Solutions

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Software & Apps

Workout Programs on a Wearable

Using Samsung Health, you can track different fitness programs and workouts on your Gear.

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Network & Connectivity

Unable to make a Call

If you are unable to make calls from your phone, there could be a problem with your phone's SIM card, damage to your phone, or an issue with your account or carrier. Follow the...

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Network & Connectivity

Wifi Connected but has No Internet

Sometimes your phone will be connected to Wi-Fi, but not the Internet. There are a few reasons why this might happen. Before you begin, make sure you have any passwords or other...

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Network & Connectivity

Won't Stay Connected to the Wi-Fi Network

Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone to ensure your Wi-Fi connection is stable, such as...

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Troubleshooting guide

Solve the issue yourself with this step-by-step guide to diagnosing and resolving problems with your device.

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