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Active InEar Headphones

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Solutions

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Audio & Sound

Phone or tablet displays volume limit reached message

The Media volume limiter feature on your phones or tablets prevents the volume from rising above a set level to protect your ears from hearing damage. The limitation is only...

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Audio & Sound

Low or poor audio quality on your Samsung earbuds

The earbuds streams music via Bluetooth from your phone. You can manage the volume settings for the earbuds on your phone, or in the Galaxy Wearable app. If debris and foreign...

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Audio & Sound

Audio Stops Playing On Mobile Devices or Accessories

If your mobile device is running Android 9.0 (Pie), audio playback may stop after a brief time if the device or app goes to sleep. Whether you're streaming music from third-party...

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Features & Specs

Headphones Safety Precautions

There are several important safety precautions you should follow when using your headphones. For example, you should never handle the headphones, charger, or USB cable with wet...

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