My Products
Request service or check warranty status for registered products.
SmartThings app connected devices are automatically registered.
To deregister your product, select Remove Product.
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Care SMS
Get personalized messages about your product
Receive personalized Care messages to get the most out of your product, warranty updates, service
information, and more. Provide a mobile phone number for product updates.
Mobile phone number*
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Opt-in text messages
Opt-in text messages
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Care SMS
Welcome to Care Text Messages!
You will receive personalized Care messages to get the most out of your product, warranty updates, service
information, and more.
Notifications
Get personalized messages with tailored support content on how to fully utilize your product.
Service Feature
Receive notifications on your repair service, product warranty status and software updates.
24/7 Agent Support
Text HELP for live agent support anytime, anywhere 24/7.
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Care SMS
You are currently receiving Care text messages
You have been opted-out of Care text messages
We’ve updated your contact number
You will not received messages with Care Messages. If can always Opt back-in for exclusive benefits and
notifications.
You will receive personalized Care messages about your product which include how to get the most out of your
product, warranty updates, service information, and more.
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Manage notifications
Enter a new mobile number*
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the number in our records. Please re-enter the number your opt-in with.
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Submit
*By submitting your phone number, you agree to
receive automated text messages about your product. Messaging and date rates may apply. Read our Privacy Policy.
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Contact Samsung Support
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
1This warranty extension applies to noncommercial use of your product only
*Samsung Rewards Points will be reflected in your account anywhere between 15-45 days from your date of purchase on products that have not been returned during the return period (15-30) days.