Hubs

Access manuals, downloads, specs and more when you specify your product model

Downloads and Product Info

For the latest manuals and specs, we will need some more details about your device.

For the latest manuals and specs, we will need some more details about your device.

  • Family
  • Connect Home
  • SmartThings Hub
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Solutions

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Features & Specs

Add Your New SmartThings Hub

Add a New SmartThings Hub When you receive your Hub, there will be a card in the box with a unique 6-character Welcome Code. You will use this code to activate your Hub. So keep...

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How To

Get Your Samsung Product Repaired

Contact Us using Social Media or Give Us a Call When you're having trouble finding local service, not sure if your product is covered, or maybe you just have a cracked screen on...

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How To

Connect Home Initial Setup

Choose the Right Type of Hub Your home is not the same as your neighbor's, so why should your routers be? Larger homes need larger coverage. Is Wi-Fi in every room too much to ask?...

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Features & Specs

Range of the SmartThings Hub

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Interactive guide

An interactive demo that guides you through the features of your device.

LAUNCH DEMO

Community

Browse answers, ask questions and get solutions from other Samsung customers.

Accepted solutions from the Samsung Community.

Can't connect Smart Home app to my NE58K9850WG Range

Using a Samsung Galaxy S7 phone with the app. It prompts me for the wifi AP name/password, then just sits after finishing "step 1". No response, no progress even after leaving it...

by GhstGry, Posted on AUG 01 2017 7 Replies | 6083 Views
7 Replies | 6083 Views
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