Audio or sound is not working on Samsung Chromebook
When audio isn't working on your Samsung Chromebook, you may need to update its software version or change the input or output selection. Don't forget to test your sound after each step to check if it is working.

Audio or sound is not working on Samsung Chromebook
Important
It may be necessary to reset the Chromebook. All files will be erased, including downloaded files. Be sure to back up your files using Google Drive or an external hard drive.
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Samsung Chromebook crashes or freezes
If your Chromebook is crashing and freezing, there are a few things you can try before going directly to a factory reset. Refreshing your Chrome browser, closing all your opened tabs, and uninstalling problematic programs can help get your device running again.
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