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  2. Create or format USB recovery media for your Samsung Chromebook

Create or format USB recovery media for your Samsung Chromebook

If your Chromebook's operating system (OS) isn't working properly, you can recover it. You will need to use a USB drive or SD card with at least 8GB of free space for your recovery media. However, once the recovery media has been created, the storage device can't be used normally until it has been formatted by the recovery utility.

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If a key came off your Samsung Chromebook, don't panic. You can reinsert it as long as you have the key and there is no damage to it or the keyboard. Otherwise, you may need to contact our Support Center. 
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If an Android app is causing you trouble or will not work, troubleshoot the problem one step at a time. There are several factors that might be causing the problem.
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Many times, your Chromebook may not connect because you accidentally shut off the laptop's wireless adapter. If the network you're trying to connect to has MAC filtering set up, the Chromebook's MAC address must be added to the network first.
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Samsung Chromebook is slow or not working properly
If you are encountering issues with your Chromebook crashing, freezing, or lagging, there are some quick fixes you can try. For instance, refreshing your Chrome browser, uninstalling recent apps or programs, and checking for available updates can help keep your device running smoothly.
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