Samsung washing machine spins poorly

Under certain conditions, your laundry will not evenly distribute within the drum, which can cause imbalance as too much weight collects on one side.

• Small loads: Small loads tend to collect together to one side, leaving the other side empty, which creates a weight imbalance. Add more to the load to balance it, or reduce the spin speed.
• Large items: When washing bed sheets, blankets, or other large items that absorb a lot of water, they can become tangled and then cause unbalanced loads. In this case, manually redistribute the load to even out the weight distribution. Reducing the spin speed can also be helpful. (Do not wash floor mats, pillows, or dog houses.)

Before you begin the process of leveling, make sure to have one inch of separation between the washer and dryer and from any wall.

You'll also want to make sure the floor is stable and free from damage. A slippery floor can disturb the balance of the washing machine.

The washer should have a solid and firm connection at all four corners. If one corner wobbles, first shorten the legs of all the other corners. If they're already as short as they can be, then the wobbly corner's leg should be lengthened.

Use a flat blade screwdriver to loosen the locking nut of the legs you'll be adjusting.

Turn the adjustable legs clockwise to raise that corner of the washer, and counterclockwise to lower that corner of the washer.

Continue to make adjustments and repeat the previous steps until the washer is level. As you're making adjustments, keep in mind that the shorter you can keep the legs, the more stable the washer will be. Make sure that all feet are making contact with the floor.

Just like before, use a flat blade screwdriver to tighten the locking nut up against the washer.

To begin, open the pump filter door panel by pressing on the cover.

Remove the cap from the drain hose by holding the hose and twisting the cap. The cap can be tough to remove because it forms an airtight seal, so make sure to use a little elbow grease. Once the cap is removed, drain the water.

Once all the water is drained, remove the washer pump filter by twisting it counter-clockwise.

On some Samsung washers, the washer pump filter (A) is similar to the cap on a medicine bottle. Push in and twist it to remove the cap.

Using a small toothbrush or other similar soft bristle brush, wash any dirt or other materials from the pump filter. Inspect the drain pump impeller (located inside the pump filter housing) to make sure it is clean.

The drain hose must be inserted into the drain pipe at least 6 inches, and no more than 8 inches. Use the hose guide included with the washer to help, and then once the drain hose is in place, secure it with a zip tie so it will not slip down farther.

If the drain hose is more than 8 inches deep, it creates a siphoning effect which will cause issues with the washer. If the drain hose is inserted less than 6 inches, it may fall out which will cause water to spill all over the floor.

The hose should run smoothly from the washer to the home's drainage system. Anywhere that it is bent or pinched can cause leaks or draining issues.

If the drain hose is damaged, request service.

It may be tempting to unscrew this clamp holding the drain hose to the back of the washer, especially if the drain hose doesn't quite reach as far as you want it to. However, removing this may cause the washer to drain automatically and give an LC or 4C error code.

On some models, you do this while the washer is already on. On other models, you start with the washer off, hold the two buttons, and then touch Power to turn on the washer while holding the buttons.

Either way, if you're successful, Cb appears on the display and you can let go.

Temp. and Delay End is the most common button combination, but if that doesn't work or you don't have those buttons, check your user manual for instructions specific to your model. If your user manual does not cover Calibration Mode, then your model doesn't have it.