What part of the microwave is turning on by itself?
Light comes on after closing the door
Microwave starts by itself with no interaction
Microwave vent fan turns on automatically
Microwave's cooktop lamp will not turn off
Light comes on after closing the door
1
Thoroughly clean the door.
- Open the door.
- Use a damp cloth to wipe down the door and microwave.
- Clean the door latch and the latch mechanism on the microwave.
Thoroughly clean the door.
- Open the door.
- Use a damp cloth to wipe down the door and microwave.
- Clean the door latch and the latch mechanism on the microwave.
2
Inspect the latch mechanism.
Inspect the door latch and the latch mechanism on the microwave for any damage. If any part is damaged, visit our
Support Center to request service.
Inspect the latch mechanism.
Inspect the door latch and the latch mechanism on the microwave for any damage. If any part is damaged, visit our
Support Center to request service.
3
Close the door completely.
If this resolves the issue, and it has only happened once or twice, this is normal. It may happen because of how the switches in the door are designed. The previous steps will prevent the issue from happening in the future.
Close the door completely.
If this resolves the issue, and it has only happened once or twice, this is normal. It may happen because of how the switches in the door are designed. The previous steps will prevent the issue from happening in the future.
4
Request service.
If the issue continues immediately after following these steps, visit the
Support Center to request service.
Request service.
If the issue continues immediately after following these steps, visit the
Support Center to request service.
Microwave starts by itself with no interaction
Warning
A microwave that turns on by itself is a fire hazard. Unplug it and do not use it.
1
If your microwave starts by itself with no interaction, unplug it, and visit the
Support Center to request service.
If your microwave starts by itself with no interaction, unplug it, and visit the
Support Center to request service.
Microwave vent fan turns on automatically
1
When too much heat is rising from the cooktop and the microwave could be damaged, the vent will automatically turn on to prevent damage. When this occurs, the vent cannot be turned off until the heat dissipates. If this occurs when there is no heat, visit our
Support Center to request service.
When too much heat is rising from the cooktop and the microwave could be damaged, the vent will automatically turn on to prevent damage. When this occurs, the vent cannot be turned off until the heat dissipates. If this occurs when there is no heat, visit our
Support Center to request service.
Microwave's cooktop lamp will not turn off
1
Unplug the microwave and plug it back in.
You can also turn off power at the circuit breaker and turn it back on.
Unplug the microwave and plug it back in.
You can also turn off power at the circuit breaker and turn it back on.
2
Give the lamp time to dry.
If the lamp is wet from recent cooking, let it dry.
Give the lamp time to dry.
If the lamp is wet from recent cooking, let it dry.
3
Request service if necessary.
If the lamp works normally again after giving it time to dry, then service is not required. In the future, we suggest running the vent fan to prevent moisture from accumulating on the lamp.
If the lamp still will not turn off, visit our Support Center to request service.
Request service if necessary.
If the lamp works normally again after giving it time to dry, then service is not required. In the future, we suggest running the vent fan to prevent moisture from accumulating on the lamp.
If the lamp still will not turn off, visit our Support Center to request service.
