Galaxy XR Rear fit dial makes a noise or is loose

The Rear fit dial on the Samsung Galaxy XR is designed to provide a comfortable and adjustable fit. Some users may notice a slight noise or play when operating the dial. This article explains the cause of this behavior and assures users that it is a normal characteristic of the dial's design.
A hand adjusting the rear fit dial of the Galaxy XR headset.
A hand adjusting the rear fit dial of the Galaxy XR headset.

Galaxy XR Rear fit dial makes a noise or is loose

Cause of noise or play

A hand holding the Galaxy XR headset by the rear fit dial to show normal movement in the headband. 

When the Rear fit dial is operated, the Side band and internal components move together. Due to the tolerances and friction between these parts, a slight noise or play may occur.

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Normal design characteristic

The Galaxy XR headset resting on a table with the rear fit dial and headband visible. 

This behavior is a normal characteristic of the dial's design and does not indicate a defect or malfunction. It is intended to ensure smooth operation and adjustability.

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Ensure proper fit

A person wearing the Galaxy XR headset with the rear fit dial positioned at the back of the head. 

The Rear fit dial is designed to provide a comfortable and secure fit. Adjust it as needed to achieve the desired comfort and stability while using the Galaxy XR.

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