Galaxy XR Forehead Cushion keeps falling off

The Forehead Cushion on the Samsung Galaxy XR is designed for user convenience and comfort, using magnets for easy attachment and detachment. You may notice that the cushion detaches easily, especially when force is applied from the side or when spacers are used. This article explains the cause of this behavior and assures users that it is a normal design feature.
Close-up of a hand pressing the Galaxy XR forehead cushion back into place
Close-up of a hand pressing the Galaxy XR forehead cushion back into place

Galaxy XR Forehead Cushion keeps falling off

Magnetic attachment design

The Forehead Cushion is designed to be easily attached and detached using magnets. This feature allows for quick adjustments and maintenance.
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Detachment due to side force

Applying force from the side of the magnetic attachment can easily cause the cushion to detach. This is not a defect but a normal characteristic of the design.
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Spacers and slight protrusion

When attaching one of the two Cushion size adjusters (Thick/Thin), the Forehead Cushion may protrude slightly and detach more easily. This is normal and does not indicate a defect.
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Proper attachment tips

Ensure the cushion is aligned correctly when attaching it to the device. Avoid applying side force to prevent detachment.
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