My File is Not Recognized or Does Not Load
On Galaxy phones, some file formats may not work with all apps or may not work with certain versions of apps. However, many file formats are supported by downloadable apps. Read the list below to see what file formats are supported on your phone.
How would you like to contact us?
Chat with us
Live Chat support with a Samsung Care Pro.
Help with your order
Send us your inquiry and we will respond within 24 hours.
Text SMSCARE to 62913 to receive live support 24/7*