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  2. Screen Turns Off While Using Phone or Tablet

Screen Turns Off While Using Phone or Tablet

Your phone or tablet has a power save function that turns the screen off after a predetermined amount of time. If it's set for 15 seconds, it may seem like the screen is turning off too soon, but this is normal. The amount of time can be adjusted from 15 seconds to 10 minutes. Follow the steps below to configure the screen timeout.

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If the Color Adjustment option is enabled in Accessibility, the Blue light filter will be unavailable. To enable Blue light filter, you will need to disable Color Adjustment.
 Samsung phone's camera does not focus on the subject
Samsung phone's camera does not focus on the subject
When you want to take a picture, your camera should focus on a subject when you touch it on the screen. If Tracking Auto-focus is on, your camera will be locked to that person or item for 3 seconds. Because it is focusing on one thing, it may seem like the camera is not focusing on the entire scene. This can be prevented by turning off Tracking AF.
 Phone or tablet will not power on or off
Phone or tablet will not power on or off
Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it's is not responding to you pressing the power button, let us help you get it working again.
 Samsung phone or tablet's display is very dim
Samsung phone or tablet's display is very dim
By default, your phone or tablet's brightness is set to Auto. These settings help ensure the best battery life for your phone or tablet. If needed, you can manually adjust the brightness to make the screen brighter. However, be aware that changing these settings may cause the battery to deplete faster.
 Phone or tablet Wi-Fi connection issues
Phone or tablet Wi-Fi connection issues
Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address.
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