Screen turns off while using Galaxy phone or tablet

Your phone or tablet has a power save function that turns the screen off after a predetermined amount of time. If it's set for 15 seconds, it may seem like the screen is turning off too soon, but this is normal. The amount of time can be adjusted from 15 seconds to 10 minutes.

Galaxy phone or tablet displays volume limit reached message

The Media volume limiter feature on your phones or tablets prevents the volume from rising above a set level to protect your ears from hearing damage. The limitation is only applied when you use headphones or Bluetooth speakers, and can be protected by a PIN. If the feature is on, a "Volume limit reached" popup will appear each time you increase th

Reset Bixby on your Samsung phone or tablet

Bixby may occasionally display error messages such as "Couldn't connect" or "Check network connection and try again." To resolve this issue, make sure you are connected to either a Wi-Fi or mobile data network. If you are connected and still experiencing issues, you will need to reset Bixby.

Galaxy phone or tablet's GPS signal is lost

There are several reasons why a phone's or tablet's GPS signal may not work properly, such as a communication failure with the satellite. Other times, it could be because your Location is disabled or because you are not using the best Location method.

App is crashing or not working on Samsung phone or tablet

If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are al

Galaxy phone or tablet won't install apps from unknown sources

By default, your Galaxy phone or tablet is set to prohibit apps from being installed from sources other than the Play Store and Galaxy Store. However, you can change this setting if desired. Please be aware that this can increase security risks.

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