App isn't working on phone or tablet
If you are having issues with an app, or multiple apps, there are a few things you can try to resolve the problem. Clearing the app cache, updating the app, rebooting your device, and updating your software are just a few of the things that may help. If you continue to experience the issue after troubleshooting, contact the app developer for further support.
How would you like to contact us?
Live Chat support with a Samsung Care Pro.
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(1-855-726-8721) Samsung experts standing by 8 am to 12 am EST, 7 days a week
Text SMSCARE to 62913 to receive live support 24/7*
Give us a call Speak directly with a Samsung Pro or schedule a time for us to call you
General Mon-Fri: 8am- 12 am (EST) Sat-Sun:9am - 11 pm (EST) 1-800-726-7864
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