
Unable to unlock Galaxy phone or tablet's screen

If your phone or tablet is not recognizing your PIN, pattern, password, fingerprint or face unlock, rebooting the device or entering Safe Mode can help solve the problem. Sometimes you may be prompted to try an alternate method, like your password. The Find My Mobile site can also help you unlock your device.
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Give us a call 1-800-SAMSUNG (1-800-726-7864)
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