Electric cooktop is peeling, bubbling, or cloudy under the surface

When one of the burners on your cooktop is not working, but the others are, then you probably need service. There are a few exceptions to rule out first so you don't waste a service visit on something simple.

Whether your oven is too hot, not hot enough, takes too long to get hot, or doesn't get hot at all, it can cause a lot of issues. For example, food may not cook well, or it may take a long time for the oven to reach the set temperature. Luckily, there are some simple things you can do to try to fix it. For instance, many heating issues are related

If your Samsung oven is shutting off after a long period of time, then you most likely have Energy saving mode turned on. As a safety precaution, this mode will shut off the oven after 3 hours when broiling and after 12 hours when baking. You can turn off this mode on 2020 and 2021 oven models.

The door on Samsung oven and range models is removable, so if it is not properly closing, it may have been removed and not been put back on correctly. It's also possible the door latch may be stuck in the locked position even when the door is open. And if there's any physical damage on your range or oven, it will require service to fix.

Most information codes on a range can be cleared with a reset. However, some error codes may require additional steps to get the problem solved. Use this guide to determine the proper way to address the error on your range.