One burner on the cooktop does not work

When one of the burners on your cooktop is not working, but the others are, then you probably need service. There are a few exceptions to rule out first so you don't waste a service visit on something simple.

Samsung electric and induction cooktop temperature issues

The way your electric or induction cooktop heats up and retains heat works differently than non-ceramic cooktops. If you're not prepared and aware, this wonderfully steady source of heat could result in burned food. If you have questions or concerns about how hot your cooktop gets, this guide will explain it all.

Electric cooktop is peeling, bubbling, or cloudy under the surface

The smooth sleek finish of your electric or induction cooktop surface can put a real shine in your kitchen, but if not taken care of properly, stains and other marks can easily mar its surface.

Unable to increase or decrease the heat on Samsung cooktop

You may not be able to adjust the power level of the heating elements on your electric cooktop or range if the control knobs are in the wrong positions. For instance, if you’ve removed the knobs for cleaning, it can be tricky to put them back in the correct place. Luckily, you just need to use the printed controls on the knobs to reinsert them in t

Samsung range control panel is hot to the touch

You might think there's something wrong when you feel the control panel get a little warm, but when you're cooking with your oven, it's completely normal. This is due to the vent's location on your oven.

How to use your Samsung electric range or cooktop

Control knobs To set the stove to the preferred setting, push in the knob and turn in either direction. Some knobs control dual or triple surface elements which allow different pot sizes. In this case, the settings around the knob are split into 2 or 3 ranges, one for each of the possible settings (single, dual, or triple). Turn the knob to the des

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