Inaccurate steps on your Samsung smart watch

Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health.

Inaccurate floor count factors on your Samsung smart watch

Your watch automatically tracks the number of floors you've climbed while wearing the watch. However, there are several factors that can cause your floor count to seem inaccurate, such as your environment and the way you walk.

Samsung Health data does not sync

When you open the Samsung Health app while your smart watch is connected to your phone, your health data will automatically sync. You can also tap Sync now in Samsung Health. If your health data isn't syncing, check your network connection and make sure the app is up to date. If your watch is set up without a phone, your most recent activity is sto

Samsung smart watch is not recording stretches in Samsung Health

If you've been inactive for a long period of time, the Samsung Health function on your watch may prompt you to do a stretching activity. If your watch isn't registering the stretching movements, you may need a software update.

Avoid skin irritation from your Samsung smart watch

If you experience discomfort or skin irritation when wearing the smart watch for prolonged periods, you may need to clean. With these instructions, you'll lean how to properly wear the watch and clean it to prevent discomfort or skin irritation.

Samsung smart watch strap or band falls off

It is frustrating when your smart watch falls off unexpectedly. The good news is this usually only happens if the band or strap is not installed properly, or when wearing the watch improperly. However, the band or strap should be replaced if it's damaged or it will not stay attached to your watch.

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Inaccurate steps on your Samsung smart watch

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