Inaccurate Steps on the Watch
Your watch automatically tracks the number of steps you've taken while wearing the watch. However, if the watch's step count seems inaccurate, read the information below to learn about the possible causes and how to verify your step count.
Inaccurate Floor Count Factors on the Watch
Learn more about factors that cause your floor count to be inaccurately measured by the watch.
Factors That Cause Heart Rate Inaccuracy on the Watch
Learn what factors cause the heart rate measurements to be inaccurate on the watch.
Swim Tracking
View how to track swimming workouts with the watch.
The Buttons on My Watch Do Not Work
Buttons malfunctions on your watch can be caused by physical damage or software issues. Keep reading and follow the steps below to fix your watch's buttons.
Gaps Around Outside of Watch Case
If you are see gaps around your watch's casing that you never noticed before, read the information below to learn more.
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