Samsung smart watch does not turn on when using waking-up gestures

Your watch is smart enough to know when to turn itself on and off. You can also manually change these wake-up settings to fit your preferences. However, if certain silent modes are turned on, such as Good night mode, the watch screen may not wake up when the wrist you're wearing the watch on is raised. Please follow the guidelines below to learn how to use wake-up gestures and adjust the feature's settings.

Customize the display settings on your Samsung smart watch

Galaxy Watches running Wear OS Note: If you'd like to change the appearance of the screen that displays the time, check out our guide to changing the watch face. A huge variety of backgrounds and styles are available. There are several display options available on Wear OS models, such as Auto brightness, Screen timeout, and Touch sensitivity. Wear

Use Samsung Health sleep monitoring on your Galaxy Watch

Use the Sleep tile Your Wear OS Galaxy Watch will detect and calculate your sleep patterns during the night! To use this feature, you’ll need to enable a few things in the Samsung Health app first. Then, wear your watch when it’s time to turn in for the night. Navigate to and open the Samsung Health app on your watch. Swipe to and tap Settings, an

Monitor your heart rate on your Samsung smart watch

For the best measurement results Samsung Health measures your heart rate using lights and sensors located on the back of your watch. But you’ll need to make sure you're doing things properly to get the best measurement results. Check out the following information: For a mid-workout measurement, take a brief break before taking your heart rate. Take

Use silent modes on your Samsung smart watch

Activating Do not disturb mode on your watch Do not disturb mode silences all notifications, with the exception of alarms. To activate this mode on your watch: Swipe down from the top of the screen to access the Quick settings panel. Tap the Do Not Disturb icon. For Wear OS models, this mode can only be toggled on or off without additional settings

Properly wear and clean your Samsung smart watch

Clean your watch Clean your wrist and the watch strap or band. Clean your wrist and the watch strap or band after exercising or sweating. Clean it with a soft, lint-free cloth, and dry it thoroughly. Make sure that the Galaxy Watch/Fit is not exposed to dust, sweat, ink, oil, or any chemical products, such as cosmetics, sunscreen, antibacterial spr

We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

Get support

Contact