Galaxy Wearable App on phone displaying the Pick your device screen with two Galaxy watches

Samsung smart watch will not connect to a phone

If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch.

Reset your Samsung smart watch

Before resetting your watch Whether you plan to keep your watch or give it to a friend, you should back up your data before you perform a reset or recovery. This ensures your data can be restored after it's reset. If necessary, turn off Reactivation lock. This lock only needs to be turned off if you plan to sell or give the phone away. Otherwise, t

Set up the Samsung Health Monitor app

Pair your watch and phone If you haven't done so already, you will need to pair your watch and phone together in order to use the ECG feature in the Samsung Health Monitor app. You can connect your devices via the Galaxy Wearable app. First, swipe down from the top of your phone’s screen to open Quick settings, and then tap the Bluetooth icon to en

How to connect your Galaxy Buds

Earbud compatibility Note: The Galaxy Wearable app is compatible with phones and tablets running Android 5.0 and higher. On iOS devices, the Samung Galaxy Buds app is compatible on iPhone 7 and later running iOS 10 or higher. The Galaxy Buds Pro are not compatible with the iOS Buds app and can only be connected via Bluetooth. Your earbuds can conne

Connect your Gear IconX to a phone or tablet

Gear IconX compatibility The Gear IconX earbuds are compatible with devices running Android OS 4.4 or later with at least 1.5 GB of RAM or more. You'll get the best experience when using the Galaxy Wearable app. It's compatible with phones and tablets running Android 5.0 and higher, and on devices running iOS 10 or higher. Some features won't appea

Pair Bluetooth headphones to your Samsung smart watch

Pair Bluetooth headphones On your watch, navigate to Settings. Then, swipe to and tap Connections, and tap Bluetooth. Verify the switch for Bluetooth is turned on, and then make sure the headphones are in pairing mode. Tap BT audio or BT headset, and then select the desired Bluetooth headphones. Tap Settings icon next to the Bluetooth headphones t

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