The Watch Will Not Pair to a Phone
If your watch will not pair to a phone or a Bluetooth headset, or if it randomly disconnects from a device, try the following to fix the issue.
Connect Level Active to a Device
In order to use the headset, it must first be paired with a phone. Pairing your devices via the Samsung Level app gives you more advantages to your headset. However, you can easily pair using Bluetooth.
U Flex Bluetooth Connection Issues
Learn how to solve Bluetooth connection issues on your U Flex.
No Audio Output from Watch to Bluetooth Headset
You can listen to music saved on your watch or from apps such as Spotify using a Bluetooth headset. However, if there is no audio output when a Bluetooth headset is connected, make sure that your Bluetooth is set up properly.
Watch Cannot Connect to a Bluetooth Device
If you want to connect your watch to your phone or a Bluetooth device, you will need to enable Bluetooth. Your watch may disconnect from a Bluetooth device when it is too far away.
Bluetooth on Gear Fit2 and Fit2 Pro
The Gear has Bluetooth functionality, so you can connect to a phone or Bluetooth headset. Learn how to turn Bluetooth on or off.
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