Watch Cannot Connect to a Bluetooth Device

If you want to connect your watch to your phone or a Bluetooth device, you will need to enable Bluetooth. Your watch may disconnect from a Bluetooth device when it is too far away.

Zigbee Device Is Not Recognized or Will Not Connect to the Hub

If your Zigbee device is not connecting to your Hub, the issue may be caused by several factors. For example, the device may be too far away from the Hub or it may be connected to another Zigbee device. Keep reading to learn how to identify the problem and follow the troubleshooting steps to get your Zigbee devices reconnected to your Hub.

Connect S Pen Error Displays on Phone's Notification Panel

If you receive an error that says you need to connect your S Pen to your phone, it could be because the pen needs to charge, or because it's too far away from the phone. Read the information to below to learn how to get resolve of the Notification error.

Z-Wave Device Is Not Recognized or Will Not Connect to the Hub

If your Z-Wave device is not connecting to your Hub, the device may be too far away from the Hub, or you may need to reboot the Hub or perform a Z-Wave exclusion. Keep reading to learn how to identify and solve the problem.

Problems with SmartThings on your Samsung smartwatch

To prevent problems or errors from occurring with the SmartThings app on the watch, make sure the watch is connected to your phone through Bluetooth or directly to a Wi-Fi network. Depending on the issue, you may need to adjust some settings for the app on the watch. However, it may be necessary to troubleshoot the SmartThings app on your phone.

The Connect Home Sub Hub Appear as Unavailable

If your SmartThings Wifi or Connect Home sub Hub(s) appears as unavailable when accessing the Wi-Fi Hub details page, it's possible that it's too far away from your main Hub or just needs rebooted.

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