Home appliance disconnects from SmartThings

If an appliance you've previously connected to SmartThings or Smart Home has disconnected, you may see a connection failure message. You can resolve this issue by checking the appliance's physical connections and performing the connection setup process again.

Washing machine has a mildew smell or visible mold

When moisture or other residue (such as leftover detergent or other additives) is trapped in a dark place, it may promote the growth of mold and mildew and may cause unpleasant odors. If your Samsung washing machine has visible mold or a mildew smell, let us show you how to take care of it.

Samsung washing machine information and error codes

Error codes play a vital role in making sure your washer stays in good condition, and give you a starting point if there are ever any issues. You can usually resolve error codes (also displayed as blinking lights) with a few simple steps. Here is a list of the most common error codes and the next steps to take.

Samsung washing machine water fill issues

Samsung washing machines use various technologies to minimize how much water is used. Automatic temperature control also reduces how much hot water is used by mixing in cold water as much as possible. In addition, Samsung washing machines are high efficiency (HE) and use significantly less water than previous generations while still getting your cl

Dispenser drawer issues in Samsung washing machine

Your washing machine’s dispenser is located in the detergent drawer and dispenses detergent, bleach, or fabric softener at the proper time during the cycle so your clothing and other items come out clean. If the cycle ends with a drawer full of water or the other things you've added, like detergent or softener, or if the stuff you add drains out of

Clothes are not clean after washing in Samsung washing machine

Usually if there's something wrong with the washer that's going to affect how well it cleans, then it also affects something else, like a draining, filling, or spinning issue, or even an error code. But if your washing machine seems to be working just fine, it's just the clothes aren't clean as you would like, then it's not really an issue with the

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Home appliance disconnects from SmartThings

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