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  2. Samsung PC has a blank or black screen
A Samsung laptop with a blank screen

Samsung PC has a blank or black screen

A Samsung laptop with a blank screen

A blank screen could mean that an app has frozen or is using a great deal of system resources, or that the display driver has stalled. Before proceeding, make sure that the PC's power lights are on and that it is plugged in.

Related Content
Sound from Samsung PC is distorted or scratchy
Sound from Samsung PC is distorted or scratchy
Distorted or scratchy sound can often be fixed by turning down the volume if you are listening especially loud or bass heavy music, but if quieter sounds are also distorted some additional steps may be necessary.
 Blue or green screen error on Samsung PC
Blue or green screen error on Samsung PC
The sudden appearance of a full screen error can be a disconcerting experience, but thankfully these are usually isolated occurrences. Most of the time your PC will simply reboot and that's all it really needed.
 Text is blocky or fuzzy on Samsung PC
Text is blocky or fuzzy on Samsung PC
LCD and OLED screens support ClearType, a method of removing sharp edges from symbols to increase readability. ClearType can be adjusted to suit your particular screen and preferences.
 No sounds from HDMI device connected to Samsung PC
No sounds from HDMI device connected to Samsung PC
HDMI is a common connector for video. Monitors, TVs, and projectors all use this standard. TVs usually have built-in speakers, but this may not be the case for any other devices, so make sure it has speakers before continuing.
 No sound from Bluetooth or wired headset connected to Samsung PC
No sound from Bluetooth or wired headset connected to Samsung PC
If you can't hear any audio from your paired Bluetooth or USB headphones you'll need to make sure all the audio related settings are correct. Make sure any wireless devices have a charged battery.
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