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  3. Samsung TV has no picture or a black screen
Samsung TV on a low coffee table in a minimalist, modern living room

Samsung TV has no picture or a black screen

Samsung TV on a low coffee table in a minimalist, modern living room

A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. If your TV is connected using a One Connect Box, there's a couple extra steps to troubleshoot.

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