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Manage devices with SmartThings

Cannot Connect or Discover Bluetooth Device in SmartThings

Manage devices with SmartThings

The SmartThings app can connect to a variety of Bluetooth devices without the need for a SmartThings Hub. If the app has trouble connecting or discovering Bluetooth devices, perform the steps below. Try to pair the devices after each step.

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TV does not show up during SmartThings discovery process
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You can connect your TV to the SmartThings app without using a SmartThings Hub. If the app has trouble connecting or discovering your TV, try to pair your phone and TV after each troubleshooting step.
 SmartThings Does Not Connect or Discover LAN Wi-Fi Devices
SmartThings Does Not Connect or Discover LAN Wi-Fi Devices
If the SmartThings app has trouble connecting or discovering a LAN device, perform the following. Try to connect the device to the app after each step.
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Make sure you keep your SmartThings devices, such as sensors and outlets, updated with the latest firmware. This will ensure they have the best performance.
 SmartThings Tracker Location is Inaccurate
SmartThings Tracker Location is Inaccurate
Since the SmartThings Tracker uses GPS and LTE technology, it can be tracked anywhere when it's within range of a cellular connection. In the SmartThings app, a circle will appear around the estimated area when the tracker's location is being reported. However, there may be slight variations to estimate the tracker's location, but the circle in the
 Sub Hub Creates New Network Instead of Extending
Sub Hub Creates New Network Instead of Extending
If your sub hub is creating a new network rather than extending your existing network, you have probably created a Double NAT (Network Address Translation). There are two things you can try to resolve the problem.
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