Cannot connect or discover Bluetooth device in SmartThings

You can connect your TV, smart monitor, or projector to the SmartThings app without using a SmartThings Hub. If the app has trouble connecting or discovering your device, there are a few things you should check, like if Bluetooth is enabled on your phone. Then, you can try adding your TV/projector to the SmartThings app again. A Samsung Account and

If your ZigBee device is not working with your hub, be sure to check the power to the device and the hub's network connection. However, it may be necessary to reset the ZigBee device and restart the hub to fix the problem.

If SmartThings experiences problems, you should report the issue to SmartThings Support so the developers can analyze it. You can also send a log file when the Wi-Fi Hub has issues to help improve its performance.

If the Hub loses power or internet connection, there may be limited or no functionality. Each Hub version reacts differently in the case of a power or internet connection failure.

SmartThings will occasionally push firmware updates to active hubs to improve performance. You can check the hub's firmware version using the app or the IDE Portal.