Reboot the SmartThings Hub

If your Z-Wave device is not connecting to your Hub, the device may be too far away from the Hub, or you may need to reboot the Hub or perform a Z-Wave exclusion. Keep reading to learn how to identify and solve the problem.

If your ZigBee device is not working with your hub, be sure to check the power to the device and the hub's network connection. However, it may be necessary to reset the ZigBee device and restart the hub to fix the problem.

If your SmartThings Wifi or Connect Home hub is frozen and not emitting a Wi-Fi signal, rebooting the hub may fix the problem. However, you may need to restart the SmartThings app and checking your network connection.

You can use your Galaxy SmartTag to make your phone ring, which is helpful whenever your phone has been misplaced. But if your phone isn’t ringing when you double press the button on your SmartTag, it is most likely because the SmartTag is not connected to your phone. It’s also possible that the SmartTag is not within range. To fix this, make sure

Since the SmartThings Tracker uses GPS and LTE technology, it can be tracked anywhere when it's within range of a cellular connection. In the SmartThings app, a circle will appear around the estimated area when the tracker's location is being reported. However, there may be slight variations to estimate the tracker's location, but the circle in the