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  2. Sound drops out from the wireless subwoofer
Image of a wireless speaker next to a TV table

Sound drops out from the wireless subwoofer

Image of a wireless speaker next to a TV table

The sound on your wireless subwoofer can drop out if there is interference or a physical obstruction between the soundbar and subwoofer. Make sure the subwoofer is within range of a good signal of your soundbar, and that the issue is not with the source audio. Resetting or reconnecting the subwoofer may also help.

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 Home theater system shuts down automatically or displays "Protection"
Home theater system shuts down automatically or displays "Protection"
Your home theater system has built in overheating protection. If it gets too hot, it will shut itself down to prevent itself from melting. If it is turning off without shutting itself down first, there could be an issue with the power supply from the wall outlet.
 Soundbar or wireless speakers have low max volume
Soundbar or wireless speakers have low max volume
Connecting your Soundbar or speaker to your TV wirelessly is a definite convenience. But if you're concerned that the maximum volume isn't what you remember, don't fret. Simply changing the Digital Output Audio Format to PCM can help.
 Samsung TV has low audio when watching movies
Samsung TV has low audio when watching movies
A common complaint when watching movies is that the sound is too low or the dialog is too hard to hear. This is because movies are recorded at a lower volume than normal TV. These tips can help make it easier to hear everything that is going on.
 Samsung TV is not outputting 5.1 audio through the optical output
Samsung TV is not outputting 5.1 audio through the optical output
The optical audio output on the TV is capable of outputting 5.1 audio but only when the TV is decoding the audio signal. Our guide will help you determine when 5.1 will be available and with what audio cables.
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