
Wi-Fi hub doesn't appear or is discovered in the SmartThings app

If SmartThings Wifi or Connect Home does not appear in the SmartThings app, devices that require a hub to connect with SmartThings will not appear either. And, you will not be able to add new devices. To fix the problem, restart your phone and hub, and check your connections. If the built-in SmartThings Hub is turned off, you can turn it back on again but devices connected to that hub will be deleted; expect for Wi-Fi/LAN devices.
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