Using key to press reset button on SmartThing Hub

Wi-Fi hub doesn't appear or is discovered in the SmartThings app

If SmartThings Wifi or Connect Home does not appear in the SmartThings app, devices that require a hub to connect with SmartThings will not appear either. And, you will not be able to add new devices. To fix the problem, restart your phone and hub, and check your connections. If the built-in SmartThings Hub is turned off, you can turn it back on again but devices connected to that hub will be deleted; expect for Wi-Fi/LAN devices.

Samsung SmartThings hub does not appear in SmartThings

You cannot add or manage your hub and devices if the hub doesn't appear in the SmartThings app, or if the built-in SmartThings Hub for SmartThings Wifi or Connect Home is turned off. Any devices previously connected to SmartThings will disappear in the app. To solve the problem, restart the hub and/or app, and making sure your network is working fi

SmartThings Wifi advanced network settings

SmartThings wifi Advanced Settings Maybe you want to create a separate network for all your smart devices. You can do that by switching your network mode to Router Only. First, make sure the Plume Wi-Fi app is installed and set up on your phone. In the SmartThings app, tap Menu (the three horizontal lines), and then tap All devices. Select your Sma

Samsung SmartThings Wi-Fi hub is frozen

If your SmartThings Wifi or Connect Home hub is frozen and not emitting a Wi-Fi signal, rebooting the hub may fix the problem. However, you may need to restart the SmartThings app and checking your network connection.

ZigBee device is not working with Samsung SmartThings hub

If your ZigBee device is not working with your hub, be sure to check the power to the device and the hub's network connection. However, it may be necessary to reset the ZigBee device and restart the hub to fix the problem.

Factory reset or reboot your SmartThings Hub

Factory reset your SmartThings Hub You can manually reset the hub if needed. However, the process will be a little different depending on what kind of hub you have. SmartThings Hub (2018) First, unplug the power cable from the back. Then, using a pin or similar tool, hold down the RESET button. Continue to hold the button while reinserting the powe

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