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The SmartThings app uses your Samsung account credentials. To create an account, you simply need to sign in with your Samsung account. To log out, you will need to remove the account from the app.
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Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
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tap here to text SMSCARE to 62913 for 24/7 live support
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1-800-SAMSUNG 8 AM - 12 AM EST 7 days a week IT/ Computing - 8 AM to 9 PM EST Mon to Fri
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Email as a contact option was discontinued as of April 3rd, 2019. Please contact us via Live Chat for a faster response.
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