Welcome to the
! Please enjoy our special offers for you
SPECIAL OFFERS
  1. Home
    2. /
  2. Sign in or Log out of SmartThings
Sign in or out of SmartThings

Sign in or Log out of SmartThings

Sign in or out of SmartThings

The SmartThings app uses your Samsung account credentials. To create an account, you simply need to sign in with your Samsung account. To log out, you will need to remove the account from the app.

Related Content
Sub Hub Creates New Network Instead of Extending
Sub Hub Creates New Network Instead of Extending
If your sub hub is creating a new network rather than extending your existing network, you have probably created a Double NAT (Network Address Translation). There are two things you can try to resolve the problem.
 SmartThings Hub Has No Power or Internet
SmartThings Hub Has No Power or Internet
If the Hub loses power or internet connection, there may be limited or no functionality. Each Hub version reacts differently in the case of a power or internet connection failure.
 Z-Wave Device Is Not Recognized or Will Not Connect to the Hub
Z-Wave Device Is Not Recognized or Will Not Connect to the Hub
If your Z-Wave device is not connecting to your Hub, the device may be too far away from the Hub, or you may need to reboot the Hub or perform a Z-Wave exclusion. Keep reading to learn how to identify and solve the problem.
 Manage SmartThings notifications, messages, and activities
Manage SmartThings notifications, messages, and activities
SmartThings has two types of notifications: traditional notifications that appear in your Notification panel and activity notifications that appear in the SmartThings app. You can manage both types of notifications depending on what you'd like to see.
 Check the hub's firmware version
Check the hub's firmware version
SmartThings will occasionally push firmware updates to active hubs to improve performance. You can check the hub's firmware version using the app or the IDE Portal.
Was this content helpful?
We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Get support
Contact
samsung logo action minus
Contact us
We're here for you.
samsung logo action minus
Call or Text Us Give us a call
How can we help you?
1-800-SAMSUNG 1-800-SAMSUNG
1-800-726-7864 1-800-726-7864
  • Mobile 8 AM - 12 AM EST 7 days a week
  • Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
  • IT/Computing 8 AM - 9 PM EST 7 days a week
  • Text Support 24 hours a day 7 Days a Week
Fast, easy checkout with Shop Samsung App
Easy sign-in, Samsung Pay, notifications, and more!
Get the app
Or continue shopping on Samsung.com
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
GET
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
GET
×

You Are About To Be Redirected To Investor Relations Information for U.S.

Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.
CANCEL
CONTINUE
×

Redirect Notification

As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.

For more information, please visit HP's website: http://www.hp.com/go/samsung


Select CONTINUE to visit HP's website.

CANCEL
CONTINUE
flag
Go to site