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Picture menu on Samsung TV with Picture Mode option grayed out

TV has grayed out menu options

Picture menu on Samsung TV with Picture Mode option grayed out

If a menu setting is grayed out, this does not indicate that something is wrong with your TV. It just means certain settings or options aren't available based on the current source, settings, or connections. For example, if your TV is not connected to the internet, the settings for Software Update or Contact Support will be grayed out since those options require an internet connection.

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