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Samsung Chromebook camera no longer working

The camera (or webcam) on your laptop is considered a "plug and play" device. This means that your Chromebook should recognize the device without the need of drivers to operate it. If there is an issue with your camera, it could be due to a software glitch or an issue with the hardware itself.

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Chromebook crashes or freezes
If your Chromebook is crashing and freezing, there are a few things you can try before going directly to a factory reset. Refreshing your Chrome browser, closing all your opened tabs, and uninstalling problematic programs can help get your device running again.
 Find your Samsung Chromebook's OS version
Find your Samsung Chromebook's OS version
There are two ways to locate the Chrome OS version. One is through Settings and the other is through the Chrome browser. If the touchpad is not working, the browser method must be used.
 Problems connecting your Samsung Chromebook to a wireless network
Problems connecting your Samsung Chromebook to a wireless network
Many times, your Chromebook may not connect because you accidentally shut off the laptop's wireless adapter. If the network you're trying to connect to has MAC filtering set up, the Chromebook's MAC address must be added to the network first.
 Create or format USB recovery media for your Samsung Chromebook
Create or format USB recovery media for your Samsung Chromebook
If your Chromebook's operating system (OS) isn't working properly, you can recover it. You will need to use a USB drive or SD card with at least 8GB of free space for your recovery media. However, once the recovery media has been created, the storage device can't be used normally until it has been formatted by the recovery utility.
 No image or blank screen on your Samsung Chromebook
No image or blank screen on your Samsung Chromebook
A blank screen on your Chromebook can be caused by a few issues, but fortunately there's usually an easy fix, such as restarting the Chromebook or performing a reset.
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