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Audio or sound is not working on your Samsung Chromebook

When audio isn't working on your Samsung Chromebook, you may need to update its software version or change the input or output selection. Don't forget to test your sound after each step to see if it is working.

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 Switch your Samsung Chromebook to the stable channel
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If a key came off your Samsung Chromebook, don't panic. You can reinsert it as long as you have the key and there is no damage to it or the keyboard. Otherwise, you may need to contact our Support Center. 
 Samsung Chromebook is not powering on or charging
Samsung Chromebook is not powering on or charging
If your Chromebook does not turn on or does not charge properly, it may just be a problem with the wall outlet or the AC adapter. However, it may be necessary to enter recovery mode on your Chromebook. Use this guide to learn how to solve the issue.
 Samsung Chromebook crashes or freezes
Samsung Chromebook crashes or freezes
If your Chromebook is crashing and freezing, there are a few things you can try before going directly to a factory reset. Refreshing your Chrome browser, closing all your opened tabs, and uninstalling problematic programs can help get your device running again.
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