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Blank or Black screen

No image or blank screen on your Samsung Chromebook

Blank or Black screen

A blank screen on your Chromebook can be caused by a few issues, but fortunately there's usually an easy fix, such as restarting the Chromebook or performing a reset.

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Slow internet or connection issues on a Samsung Chromebook
Slow internet or connection issues on a Samsung Chromebook
A lagging internet connection or other connection issues on your Chromebook can be caused by a few things, such as your network speed or privacy settings. You can check these as well as other settings and options to get your internet connection working again.
 Perform a Powerwash factory reset on your Samsung Chromebook
Perform a Powerwash factory reset on your Samsung Chromebook
A Powerwash factory reset erases all the information on your Chromebook's hard drive, including your settings, apps, and files. The factory reset won't delete any of your files on Google Drive or an external hard drive.
 Problems connecting your Samsung Chromebook to a wireless network
Problems connecting your Samsung Chromebook to a wireless network
Many times, your Chromebook may not connect because you accidentally shut off the laptop's wireless adapter. If the network you're trying to connect to has MAC filtering set up, the Chromebook's MAC address must be added to the network first.
 Chrome OS missing or damaged error on Samsung Chromebook
Chrome OS missing or damaged error on Samsung Chromebook
If you receive a "Chrome OS is missing or damaged" message on your Chromebook, some kind of error is occurring with the operating system (OS). It may be necessary to recover the Chrome OS. Other times, this problem may also require service.
 Switch your Samsung Chromebook to the stable channel
Switch your Samsung Chromebook to the stable channel
The Chrome OS is under constant development to bring you the latest features and safest browsing experience. It is possible to switch to a development channel to use the latest enhancements, however these channels are unstable and unsupported.
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