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Touchpad issues on your Samsung Chromebook

Issues with touchpad responsiveness on your Samsung Chromebook can be caused by several factors, such as software and drivers that are in need of updates, or if there are any issues with your account. No matter what particular touchpad issue is occurring, there is an easy way to fix it in most cases.

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Time is incorrect on Samsung Chromebook
Time is incorrect on Samsung Chromebook
Your Chromebook automatically sets the time when its connected to the internet, and the clock settings are based on your geo-location. Your clock may be displaying the wrong time because the time zone is not set correctly or because you've traveled between locations.
 Find your Samsung Chromebook's OS version
Find your Samsung Chromebook's OS version
There are two ways to locate the Chrome OS version. One is through Settings and the other is through the Chrome browser. If the touchpad is not working, the browser method must be used.
 Perform a Powerwash factory reset on your Samsung Chromebook
Perform a Powerwash factory reset on your Samsung Chromebook
A Powerwash factory reset erases all the information on your Chromebook's hard drive, including your settings, apps, and files. The factory reset won't delete any of your files on Google Drive or an external hard drive.
 No image or blank screen on your Samsung Chromebook
No image or blank screen on your Samsung Chromebook
A blank screen on your Chromebook can be caused by a few issues, but fortunately there's usually an easy fix, such as restarting the Chromebook or performing a reset.
 Problems connecting your Samsung Chromebook to a wireless network
Problems connecting your Samsung Chromebook to a wireless network
Many times, your Chromebook may not connect because you accidentally shut off the laptop's wireless adapter. If the network you're trying to connect to has MAC filtering set up, the Chromebook's MAC address must be added to the network first.
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