Samsung TV having trouble connecting to Wi-Fi

Samsung TV won't find or connect to my Wi-Fi network

If your TV, Odyssey Ark gaming ark, or projector is not able to detect your network or will not connect to Wi-Fi or a wired network, there are a few things to check to determine if the issue is with your TV/gaming screen/projector or with your network equipment. This guide will help you check your equipment to solve the problem.

There is a problem with the picture on my TV or projector

If you’re experiencing picture issues with your TV, Odyssey Ark gaming screen, or projector such as freezing, a flickering or cloudy screen, or distorted colors, you can solve them using a few different methods. Running a picture test, doing an HDMI test, and updating the firmware can help you determine how to fix the problems.

Samsung Freestyle won't find or connect to my Wi-Fi network

If The Freestyle projector does not see your Wi-Fi network or will not connect to the Wi-Fi network, there are a few things to check to determine if the issue is with The Freestyle or with your network equipment. This guide will help you check your equipment to solve the problem.

TV or projector displays an error message

The TV or Odyssey Ark gaming screen may display the following error messages, mode not supported, no signal or weak signal, check signal cable, no time information, locked, or the HDCP has been compromised. Instructions for correcting the conditions that cause the screen to display each of these error messages are available in this guide.

TV takes a long time to turn on or has other random glitches

Your Smart TV or Odyssey Ark gaming screen uses memory just like your phone or PC. The more apps you run on your TV, the more memory it uses and when the memory gets low, it can start to run a little slow. It may take a while to turn on, the apps may take longer to start, or the menu may take longer to load. Let us show you how to cold boot or disc

Cannot find apps on Samsung TV, projector, or Blu-ray player

When an app seems to be missing from your TV/Odyssey Ark gaming screen/projector or you can't find it, it may have been retired. Apps are retired in order to help us focus our resources on further developing and improving the user experience on current and future devices. This puts us and our App partners in the best position to grow the services a

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