TV does not work after connecting to SmartThings

If the TV's status is stuck in a particular state or does not respond to an action, there are a few things you can try. For example, you can check your network connection, reset the hub and other devices, and adjust locations or automations in SmartThings.

SmartThings Device Does Not Respond or the Status Is Disconnected or Incorrect

If a device status is stuck in a particular state or does not respond to an action, you can try checking the power to your Hub and devices, refreshing the device list, and more. Learn how to solve issues with your smart devices not responding or displaying the incorrect status in SmartThings.

Firmware Updates for SmartThings Sensors, Outlets and Buttons

Make sure you keep your SmartThings devices, such as sensors and outlets, updated with the latest firmware. This will ensure they have the best performance.

ZigBee device is not working with Samsung SmartThings hub

If your ZigBee device is not working with your hub, be sure to check the power to the device and the hub's network connection. However, it may be necessary to reset the ZigBee device and restart the hub to fix the problem.

Z-Wave and Zibgee Technologies

SmartThings uses wireless technologies to communicate with connected smart devices. These technologies are Z-Wave and ZigBee that use radio frequency communication protocols. Continue with this guide to view frequently asked questions about Z-Wave and ZigBee.

SmartThings Tracker Location is Inaccurate

Since the SmartThings Tracker uses GPS and LTE technology, it can be tracked anywhere when it's within range of a cellular connection. In the SmartThings app, a circle will appear around the estimated area when the tracker's location is being reported. However, there may be slight variations to estimate the tracker's location, but the circle in the

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