Update your Samsung Level headphones

The Samsung Level headphones can be paired to your device using Bluetooth. This includes Bluetooth devices such as phones, tablets, smart watches, TVs, and PCs. If your headphones aren't pairing, you can try bringing the devices closer together and setting the headphones to pairing mode.

If your Samsung Level Active headphones won’t turn on or charge, there are some things you can check. First, make sure the headphones and charger are undamaged and free of any dust or dirt. Then, try connecting the headphones to the charger and waiting until they are fully charged.

Pair Bluetooth headphones to your Samsung TV When watching TV, keep the sound to yourself with a pair of headphones. They're useful when you don't want to bother others around you. Some hearing aid devices are compatible with Bluetooth as well, and can be set up to increase the volume for one person without having to raise the volume for everyone.

There are several possible factors why sound is not playing from your headphones. It could be as simple as the volume is too low, or your headphones may be damaged. Use our guide to help pinpoint the issue and get back into your groove once more.

If your Bluetooth headphones are not producing sound while connected to your Galaxy phone or tablet, the volume level may be set too low, or there's something wrong with your wireless headphones. Whatever the case, don't fret! Out troubleshooting guide will walk you through identifying potential problems so you can quickly resolve them.