Screenshots and Videos on the HMD Odyssey

You can capture a screenshot or record a video in the Mixed Reality Portal using your HMD Odyssey. Keep reading to learn more and follow the steps to capture and access screenshots and videos.

Using the HMD Odyssey

The HMD Odyssey cannot be used as a standalone device. It needs to be connected to a computer and you need to open Mixed Reality Portal if you want to play VR games. Keep reading to learn how to connect the HMD Odyssey to your computer.

HMD Odyssey or Mixed Reality Not Detected

When the HMD Odyssey is connected to a computer, the Mixed Reality Portal app will automatically launch. If Mixed Reality portal doesn't open or you experience other issues like the HMD Odyssey's screen appearing black, there are a couple things you can do to fix the problem.

HMD Odyssey Hardware Specifications

Enjoy HMD Odyssey with Windows Mixed Reality when connected to a computer. Through the HMD Odyssey, Windows Mixed Reality reflects your movements in real life and lets you share the experience with others. Learn about the hardware specifications for the HMD Odyssey below.

Install or Uninstall Windows Mixed Reality

If you have a recently updated Windows 10 computer, the Mixed Reality Portal should already be on it. However, you need certain updates and software before it can be used. Keep reading to learn how to install or uninstall Windows Mixed Reality on your computer.

HMD Odyssey Windows Mixed Reality Computer Compatibility

The HMD Odyssey is compatible on computers running Windows 10 Fall Creators Update or later, with Windows Mixed Reality or Windows Mixed Reality Ultra. You can download and run the Windows Mixed Reality PC Check to determine whether your computer is compatible. Learn about computer hardware requirements for running Windows Mixed Reality or Windows

How would you like to contact us?

Request Service

Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool

Request service

Message Us

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

START CONVERSATION

Contact

Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mobile Support 8 AM - 12 AM EST 7 days a week
Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
Order Support Order Help

What are you looking for?

Screenshots and Videos on the HMD Odyssey

How would you like to contact us?

Request Service

Message Us

You Are About To Be Redirected To Investor Relations Information for U.S.

Redirect Notification