Use a single Galaxy Bud or Gear IconX earbud with your phone
Have you lost or misplaced one of your Galaxy Buds or Gear IconX earbuds? You can continue to use your single earbud with the phone the earbuds were previous paired to. Depending on your earbud, you may be able to connect it with a new phone. However, there are options for you to replace your lost earbud.
How would you like to contact us?
Live Chat support with a Samsung Care Pro.
Help with new/existing order
(1-855-726-8721) Samsung experts standing by 8 am to 12 am EST, 7 days a week
Text SMSCARE to 62913 to receive live support 24/7*
Give us a call Speak directly with a Samsung Pro or schedule a time for us to call you
General Mon-Fri: 8am- 12 am (EST) Sat-Sun:9am - 11 pm (EST) 1-800-726-7864
Mobile Mon - Sun: 12am - 12 pm 1-800-726-7864
Home Appliances Sat-Sun:9am -6pm(EST) 1-800-726-7864