Welcome to the
! Please enjoy our special offers for you
  1. Home
  2. /
  3. SmartThings unable to detect Smart Cam

SmartThings unable to detect Smart Cam

If the Smart Cam isn't detected by SmartThings when connecting it to the app, you'll need to reset the camera. Before resetting it, be sure to select the camera from the device category in the SmartThings app to ensure SmartThings will detect it after the reset is complete.

Was this content helpful?
We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
samsung logo action minus
Contact us
We're here for you.