Smart Switch transfer did not complete

If an error occurred while you were transferring content through Smart Switch, there is a simple way to solve the problem: clearing the app's cache and residual files.

Forgot Samsung Pay PIN

If you forget your PIN for Samsung Pay, you will need to reset the Samsung Pay app. When you do this, all payment cards, membership cards, and rewards will be removed from the phone. This will not delete the Samsung account or any data from the account, including synced cards and rewards.

Audio stops playing on Samsung mobile devices or accessories

If your phone or tablet is running Android 9.0 (Pie), audio playback may stop after a brief time if the device or app goes to sleep. Whether you're streaming music from third-party apps like Spotify, using your new Galaxy Buds, or listening to audio files on your phone, you'll need to update the sleeping apps settings on your device to prevent this

App icon badges are not appearing on Samsung phone

An icon badge displays as a small circle or a number on the corner of an app's icon. Badges are based on notifications - if an app has one or more notifications, it will have a badge. Some apps will combine multiple notifications into one, and may only show the number 1. Other times, the badge may go away if you clear your notifications.

Dropped calls on a Samsung phone

If your phone is dropping calls occasionally, it is most likely a signal issue. However, frequently dropped calls may happen because of a damaged or inappropriately inserted SIM card. Other times, the phone may have physical or liquid damage. There are a few appropriate troubleshooting methods, such as rebooting your phone, performing a software up

Apps Are Not Full Screen on Phone

Some apps may not be optimized for the size of the Infinity Display, and may not completely fill the screen. Many apps can be resized to take full advantage of the expanded aspect ratio. There are a couple of options to change the apps to full screen. One is to change the scale while running the app and the other is to change Enable full screen set

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