Woman standing in front of a Samsung TV, pointing a remote at it

Samsung TV has low or no audio

As beautiful as the image on your TV or Odyssey Ark gaming screen is, the sound still remains an important function, or you won't get the full experience of your favorite show or movie. Fortunately, as frustrating as sound dropout can be, your screen is rarely the reason for it. Your TV comes with a Sound Test to start with, and after that, you can check ports and connections on your TV and the device it's connected to in order to hunt down and correct the issue.

No sound from the home theater system

If you are not hearing any sound from your Home Theater System, it can ruin movie night. Depending on which speakers you are not hearing sound from, there may be an issue, or the fact that you aren't hearing sound may be due to the settings you're using. There may also be a loose connection to correct.

Home theater system shuts down automatically or displays "Protection"

Your home theater system has built in overheating protection. If it gets too hot, it will shut itself down to prevent itself from melting. If it is turning off without shutting itself down first, there could be an issue with the power supply from the wall outlet.

Disc tray won't open on Blu-ray or home theater system

The tray on your Blu-ray player is pretty critical. Without it, you won't be able to watch any of your movies. Although it's pretty dependable, when it won't open, the fix could be as simple as unlocking it or resetting your Blu-ray player.

Soundbar or wireless speakers have low max volume

Connecting your Soundbar or speaker to your TV or Odyssey Ark gaming screen wirelessly is a definite convenience. But if you're concerned that the maximum volume isn't what you remember, don't fret. Simply changing the Digital Output Audio Format to PCM can help.

Samsung TV is not outputting 5.1 audio through the optical output

The optical audio output on the TV is capable of outputting 5.1 audio but only when the TV is decoding the audio signal. Our guide will help you determine when 5.1 will be available and with what audio cables.

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