TV has no or low audio
As beautiful as the image on your screen is, sound still remains an important function, or you won't get the full experience of your favorite show or movie. Fortunately, as frustrating as sound dropout can be, your TV is rarely the reason for it. Your TV comes with a Sound Test to start with, and after that you can check ports and connections on your TV and the device it's connected to in order to hunt down and correct the issue.
How would you like to contact us?
Live Chat support with a Samsung Care Pro.
Help with new/existing order
(1-855-726-8721) Samsung experts standing by 8 am to 12 am EST, 7 days a week
Text SMSCARE to 62913 to receive live support 24/7*
Give us a call 1-800-SAMSUNG (1-800-762-7864)
Mobile Support 24/7 Mon - Sun
Home Appliance Support 8 AM - 12 AM EST Mon - Fri 9 AM - 6 PM EST Sat - Sun
Home Electronics & PC Support 9 AM -12 AM EST Mon - Fri 9 AM - 11 PM EST Sat - Sun