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Interior view of a Samsung refrigerator with the food showcase door open

Refrigerator panel or Family Hub screen is blank or not responding

Interior view of a Samsung refrigerator with the food showcase door open

Whenever you have issues with your refrigerator panel or Family Hub screen, like when it's not changing temperature, the good news is that the refrigerator will maintain the temperature and other settings it last had, so your food doesn't spoil. Troubleshooting the issue with your panel may be as easy as turning off Child Lock, or cycling the power.

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